Saajh Textile

Frequently Asked Questions

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

Please allow 06 - 12 business days from the time your package arrives back to us for a refund to be issued.

What is the delivery time for orders?

Orders are processed within 2 days and delivered within 5–7 business days across India.

Are there any shipping fees?

We offer free shipping within India on all prepaid orders.

Which courier partners do you use?

We deliver through DTDC, Delhivery, and Shree Nandan Courier for reliable and fast service.

How can I track my order?

Track your order

Can I return a product?

Returns are accepted only for manufacturing defects, and a mandatory opening video is required for verification. Requests must be raised within 3 days of delivery.

Are sale items returnable?

No, products purchased on sale or discount are not eligible for return or refund unless defective.

How should I send my return parcel?

Once approved, please send your parcel to:
Saajh Textile, 2nd Floor, Krishna Square, near Pani Ki Tanki, Printers Colony, Dada Gurudev Nagar, Sanganer, Jaipur, Rajasthan – 302029.
Use India Speed Post or any local courier service. Return shipping costs are borne by the customer.

How do I get my refund?

Refunds will be processed to the original payment method within 7–10 working days after product inspection.

How can I contact Saajh Textile?

You can email us at support@saajhtextile.in. Our support team replies within 24–48 hours on working days.